ku90's Privacy Policy

ku90 (referred to hereinafter as "we", "us", or "ku90") is an online betting and casino platform that provides services to users in Bangladesh. We place the highest importance on the privacy of our users and are committed to protecting your personal information.

This privacy policy explains what types of information we collect, how we use it, who we may share it with, and what your rights are. We ask that you read this policy carefully before using the ku90 platform.

Our services are for those aged 21 or older only. By registering, you confirm that you are at least 21 years of age.

When registering on the ku90 platform and using our services, we may collect the following types of information:

2.1 Personal Identification Information

• Full name (in Bengali or English)
• Date of birth (for age verification)
• National ID (NID) or passport number (for identity verification)
• Email address
• Current address

2.2 Financial Information

• Mobile banking number (bKash, Nagad, Rocket, Upay)
• Bank account details (for bank transfers)
• Transaction history and amounts

2.3 Technical Information

• IP address and device information
• Browser and operating system type
• Cookie and session data
• Platform activity logs

2.4 Gaming Activity Information

• Betting history, records of wins and losses
• Details of bonuses and promotions used
• Preferred games and category types

ku90 uses your personal information for the following legitimate purposes:

• Account Management: Creating, verifying, and managing your account.
• Identity Verification: Confirming age and identity to prevent misuse of the platform.
• Processing Financial Transactions: Safely completing deposit and withdrawal requests.
• Providing Customer Support: Resolving your questions, complaints, and issues.
• Fraud Prevention: Detecting suspicious activity and ensuring security.
• Responsible Gaming: Identifying problematic gaming behaviour and providing support.
• Service Improvement: Personalising your experience and improving the platform.
• Meeting Legal Obligations: Complying with applicable laws and regulations.

ku90 does not sell your personal information to third parties. However, information may be shared in the following limited circumstances:

4.1 Service Providers

We may engage trusted third parties for payment processing, technical operations, and customer support. These providers may only use the information necessary for their specific tasks, and they are bound by contractual confidentiality obligations with us.

4.2 Legal Authorities

We may be required to provide information to the relevant authorities under a court order, government directive, or for the purposes of a legal investigation.

4.3 Fraud Prevention

Information may be shared with industry-specific anti-fraud organisations as necessary to prevent money laundering, fraud, or other illegal activities.

We take industry-standard technical and organisational measures to ensure the security of your personal information:

• SSL Encryption: All data transmissions are protected by Secure Socket Layer (SSL) encryption.
• Encrypted Storage: Sensitive information is stored in encrypted form on our servers.
• Restricted Access: Only authorised personnel have access to personal information.
• Regular Security Reviews: The security of our systems is regularly tested and updated.
• Data Backup: Secure backups are maintained to ensure data integrity.

Your information is retained for as long as your account is active and for as long as legally required thereafter. After account closure, financial and identity information may be retained for a specified period in accordance with applicable regulations.

The ku90 website uses cookies to improve your browsing experience. Cookies are small text files stored on your device.

The cookies we use:

• Essential Cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: For remembering your preferences and settings.
• Analytical Cookies: For reviewing platform usage and improving our services.

You can manage cookies through your browser settings. However, disabling certain cookies may cause some parts of the website to not function properly.

As a user of the ku90 platform, you have the following rights:

• Right of Access: You may request to know what information we hold about you.
• Right of Rectification: You may request the correction of inaccurate or incomplete information.
• Right of Erasure: In certain circumstances, you may request that your information be deleted (subject to legal obligations).
• Right to Restrict Processing: You may request that the processing of your information be restricted for specific reasons.
• Right to Object: You may object to the use of your information for marketing or profiling purposes.
• Right to Portability: You may request your information in a structured, machine-readable format.

To exercise these rights, contact us at [email protected]. We will respond to your request as promptly as possible.

ku90 uses bKash, Nagad, Rocket, Upay, and bank transfer for financial transactions. The minimum deposit amount is ৳200 and the minimum withdrawal amount is ৳800.

What we do to protect your payment information:

• Full card or mobile banking numbers are not stored on our servers.
• All payment gateway connections are secured through SSL encryption.
• Suspicious transactions are monitored automatically.
• Each withdrawal request goes through a security verification process and is generally processed within 30 minutes to 3 hours.

ku90 provides services only to those aged 21 or older. We do not intentionally collect any information from minors.

If we become aware that a minor has registered on our platform, we will immediately close that account and delete all associated information. If a parent or guardian suspects their child is using our platform, please contact us at [email protected].

The ku90 platform may at times have connections to third-party payment gateways or game providers. These third parties have their own privacy policies over which ku90 has no control. We are not responsible for their privacy practices.

It is recommended that you review the privacy policy of any third-party service before using it.

ku90 may update this privacy policy from time to time. For any significant changes, we will:

• Publish the updated date on this page.
• Notify registered users by email (where applicable).
• A notification about important changes may be shown when logging in to the platform.

Continued use of the platform after changes will be taken to mean that you have accepted the new policy.

For any questions or concerns about this privacy policy, or to submit a request to exercise your rights, please contact us through the following: